Tag: passenger

Aviation Festival Americas – An Audience of 55% Airlines

Aviation Festival Americas – An Audience of 55% Airlines

Written by on June 4, 2015 in Airlines, Airports, Event with 0 Comments

From 8am on Day 1 until 4pm on Day 2, Aviation Festival Americas 2015 was buzzing. Ben Baldanza’s high energy opening keynote session set the tone. A tough act to follow, Frontier’s President Barry Biffle and LAN Colombia’s CEO Hernan Pasman were equally as fantastic, offering critical insights on growth opportunities in their respective regions. […]

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Adding more profit to airline ticket sales while satisfying your passengers needs

Adding more profit to airline ticket sales while satisfying your passengers needs

Written by on May 27, 2015 in Airlines with 0 Comments

The following is a guest blog provided by Priceline Partner Network, an Associate Sponsor of the Aviation Festival Americas 2015. Priceline Partner Network (PPN), the private label distribution channel for the Priceline Companies, is expanding its reach to assist the world’s airline industry in broadening ancillary sales during the online and offline booking process. Carriers […]

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Southwest Airlines’ Randy Babbitt on employee engagement

Southwest Airlines’ Randy Babbitt on employee engagement

Written by on May 6, 2015 in Airlines with 0 Comments

Randy Babbitt, SVP of Labor Relations at Southwest Airlines, participated in last year’s World Low Cost Airlines Americas by giving a presentation on the subject of the importance of culture and employee engagement. Download his presentation slides here > Prior to joining Southwest and after confirmation by the U.S. Senate, Randy served as the FAA’s […]

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Boxever on Using Big Data to Understand Travellers

Boxever on Using Big Data to Understand Travellers

Written by on December 9, 2014 in Airlines with 0 Comments

Big data buzzwords inundate tech and travel conversations alike. And, like social media in its early days, travel retailers recognize they need to pay attention to big data – and as this study found, big data ranks high in the priorities of the industry – but most organizations have not yet implemented the tools and […]

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Optimise Multi-Channel Customer Interaction with the Right Strategy

Optimise Multi-Channel Customer Interaction with the Right Strategy

Written by on November 24, 2014 in Airlines with 0 Comments

Is it proving to be a nightmare to keep your company’s customer engagement strategy working across all channels? How do you know if your customers are not feeling left out or are unhappy with the brand experience? As head of customer engagement, the last thing you would like is to miss an opportunity to reach […]

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The Dos & Don’ts of Airline Merchandising

The Dos & Don’ts of Airline Merchandising

Written by on November 5, 2014 in Airlines with 0 Comments

Farelogix walk us through the Dos & Don’ts of Airline Merchandising in this complimentary report Airline merchandising has forever changed the industry, with a recent report showing that 59 airlines made $31.5 billion in value-added revenue in 2013. Without these new revenue windfalls, many airlines – and the industry as a whole – would still be […]

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