Dr. Jassim Haji from Gulf Air spoke to us about the passenger experience and some of the challenges and opportunities facing the airline industry.
Find out more on:
- The most important technologies that will impact passenger experience in the next 5 years
- Main challenges of working with airports to enable a better passenger experience
- How to create a more personalised service and overall experience
- The future of airline journeys
This is the first in our series of Passenger Experience Insights for passenger travel, bought to you by the Passenger Experience Society. If you have something to contribute, please email email@example.com.
AirXperience 2013 will further discuss innovating the passenger experience for airlines, airports and their partners. To find out more, follow the banner below.