InterGlobe Technologies on how to avoid losing revenue from bad passenger experiences

AirXperience Americas is where leading airlines and airports gather to network, learn from each other, and discuss the latest aviation industry developments.

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No two customers are same: they have varied needs, behaviors and preferences. By gaining insights on these, the company would be able to optimize customer’s interaction lifecycle at each critical touch point. After all, a customer centric organization adapts quickly to behavioral shifts and changing customer needs, at every stage in the life cycle (advertising to Post-Purchase support) and at every touch point (Web, POS, Mobile, and Social).

InterGlobe Technologies has provided an article on gaining insights into customer behavior and how to avoid losing revenue from bad passenger experience.

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Find out what leading solution provider InterGlobe Technologies has to say about:

  • The evolving customer purchase lifecycle
  • Solutions for providing differentiated customer experience
  • Potential revenue loss due to customer dissatisfaction
  • How personalization improves customer experience at various touch points
  • Differentiated customer experience in disruption management

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InterGlobe Technologies is a Gold Sponsor of World Low Cost Airlines Americas, taking place in Miami this May. Why not stop by and say hello?