pebble, Air Berlin

Air Berlin claims a first by using Pebble to simplify boarding

Air Berlin claims a first by using Pebble, a smartwatch, which was launched in 2013, and funded by crowd-funding platform Kickstarter.

So what exactly makes it smart?  Well not only does the watch communicate with an Android or iOS device using Bluetooth 2.1, it also contains a vibrating motor, a magnetometer, ambient light sensors and a three-axis accelerometer. On top of all these features, the Pebble app store had over 1000 applications, as of February this year. Some have even argued that this device will quickly make smartphones redundant.

Given all of the above, it makes sense for other organisations to jump on the Pebble bandwagon.  Enter Air Berlin, who are now using this gadget to simplify their passengers boarding experience.  Those who own a Pebble smartwatch can send the digital boarding pass to their device, allowing them to view their flight details including departure time, gate number and seat via the black and white screen.

By using a simple shake of the wrist motion, passengers can bring up their boarding pass bar code and scan it in the same way they would with codes on other mobile devices.

Air Berlin are not the only airline to be experimenting with wearable gadgets. For example, in February, we reported on Virgin Atlantic using Google Glass to ease the checking in process. Are airlines the pioneering industry when it comes to technology for passenger experience?

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