Airlines

10 in flight Kulula quotes that will have you laughing

10 in flight Kulula quotes that will have you laughing

Written by on April 17, 2014 in Airlines, Featured on App with 0 Comments

The South African Kulula Airlines are well known for their humour when it comes to marketing and their livery. For example, in 2010, they landed themselves in a spot of trouble for describing themselves as the Unofficial National Carrier of the You-Know-What during the FIFA World Cup in South Africa. Another advert announced “affordable flights […]

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Airfare Transparency – Taxes and Fares

Airfare Transparency – Taxes and Fares

Written by on April 11, 2014 in Airlines, regulation & compliance with 0 Comments

Airfare watchdogs may have noticed that flight prices appear higher in the past two years. That’s not exactly the case. In 2012, The Department of Transportation (DOT) enacted a rule meant to protect consumers against misleading advertisements.  Previously, consumers would come across cheap prices that actually costed much more at the end. Government excise taxes, government […]

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Airports

What we know about Sydney’s second airport

What we know about Sydney’s second airport

Written by on April 17, 2014 in Airports, Featured on App with 0 Comments

What do you know about Sydney’s second airport? After a long political battle that’s been going on since the 1980s, Badgery’s Creek airport has finally given the green light. The date the idea was actually proposed actually goes as far back as 1946. Prime Minister Tony Abbott announced this week that design and planning work […]

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The World’s most expensive airport parking

The World’s most expensive airport parking

Written by on April 10, 2014 in Airports, Featured on App with 1 Comment

Where do you think the World’s most expensive airport parking is? It’s one of those annoying charges that get you even if you only want to be there for 5 minutes. Short term parking is often the killer. You can’t circle around, stop in the way or wait in the taxi queue hoping to stay […]

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Passenger Experience

The airline seat of the future will soon be here

The airline seat of the future will soon be here

Written by on April 17, 2014 in Featured on App, Passenger Experience with 0 Comments

What will the airline seat of the future look like? Thales, B/E Aerospace and BMW think they have cracked it. The new prototype business class seat design sounds like what you’d expect out of a lie flat, premium aircraft seat combined with your home entertainment luxuries. The seat is designed to know and remember you […]

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Amadeus Takes an Inside Look at Air Travel

Amadeus Takes an Inside Look at Air Travel

Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies). Amadeus is a Gold Sponsor for this year’s World Low Cost Airlines Americas, and we […]

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Retail

Airports Shelling Out Billions for Upgrades

Airports Shelling Out Billions for Upgrades

Written by on January 20, 2014 in Airports, Retail with 0 Comments

Airports throughout the nation are racing to renovate their aging buildings for additional capacity and amenities, which are designed to attract passengers and increase consumer spending.  And by adding new finishes, concessions, and food options, airports are determined to make airlines happy with their hubs as well. Chicago O’Hare, San Francisco, and Dallas/Fort Worth all […]

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Which companies are revolutionizing the aviation industry‘s retail business?

Which companies are revolutionizing the aviation industry‘s retail business?

Written by on December 12, 2013 in Ancillary Revenue, Featured on App, Reports, Retail with 0 Comments

Air travel is no longer a revolutionary idea -people have become used to it (for the most part), and it is now seen as a necessity and commodity instead of a luxury for many. What does this mean for the industry? First, airlines and airports have to work harder than ever to impress passengers. In […]

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Strategy

Walsh steps up to oneworld Chairman position

Walsh steps up to oneworld Chairman position

Written by on March 28, 2014 in Featured on App, Strategy with 0 Comments

Willie Walsh , Chief Executive of BA and IAG is to take over the oneworld Chairman position. American Airlines Tom Horton steps down after holding the position since December 2011. oneworld will be undergoing one of its biggest expansions to date with three airlines joining; TAM Airlines and US Airways will join on 31st March and […]

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How reputation preceded Ryanair’s credit rating

How reputation preceded Ryanair’s credit rating

Written by on March 21, 2014 in Featured on App, Strategy with 2 Comments

Here’s how Ryanair’s credit rating took a knock from their reputation… We all know how they work – they do and say as they please, hoping that rock bottom fares will stifle customers cries for customer service. This strategy has worked so far. They went from a small Irish airline to one of the largest […]

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Technology and IT

Find Out About the Future of Technology in the Air Travel Industry

Find Out About the Future of Technology in the Air Travel Industry

Written by on April 15, 2014 in Featured on App, Reports, Technology and IT with 0 Comments

Global travel search site Skyscanner released the first of its three part The Future of Travel 2024 report, examining the dynamic changes consumers will encounter in planning and taking travel over the next decade. As Skyscanner’s Head of B2B Filip Filipov says, “In the near future, there is going to be a mass-market conversion to […]

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The cost of searching for the missing plane so far

The cost of searching for the missing plane so far

Written by on April 10, 2014 in Featured on App, Technology and IT with 0 Comments

What is the cost of the search for the missing plane? It’s been over a month since flight MH370 went missing and the costs of the international search are continuing to build. Reuters has estimated that the search for the Malaysia Airlines plane has already cost $44 million. The figure could well reach into the […]

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Travel Distribution

InterGlobe Technologies on how to avoid losing revenue from bad passenger experiences

InterGlobe Technologies on how to avoid losing revenue from bad passenger experiences

No two customers are same: they have varied needs, behaviors and preferences. By gaining insights on these, the company would be able to optimize customer’s interaction lifecycle at each critical touch point. After all, a customer centric organization adapts quickly to behavioral shifts and changing customer needs, at every stage in the life cycle (advertising […]

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What Adopting New Distribution Capability Could Mean for Your Airline

What Adopting New Distribution Capability Could Mean for Your Airline

Written by on March 26, 2014 in Featured on App, Reports, Travel Distribution with 0 Comments

According to International Air Transport Association (IATA) forecast, the number of air travelers across the globe is estimated to grow to a whopping 3.6 billion by 2016, 800 million more than it was in 2011. Because of this, it’s more important than ever for airlines to pull out all the stops to capitalize on this opportunity and grab […]

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Videos

Southwest viral video wins as other airlines lose to social media

Written by on April 16, 2014 in Featured Videos with 0 Comments

A Southwest viral video has pipped other airlines to the online post this week. On Monday of this week, a Dutch teenager was arrested for tweeting a terrorist threat to American Airlines. US Airways had en embarrassing Monday after one of their team “accidentally” tweeted a photo of a woman with a model in aeroplane […]

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Ryanair unveils first TV ad campaign in 25 years

Ryanair unveils first TV ad campaign in 25 years

Written by on April 16, 2014 in Featured Videos with 0 Comments

Ryanair have launched their first TV ad campaign, continuing their efforts to change customer service and their reputation. The series promotes three of Ryanair’s changes: allocated seating, a second free cabin bag and the video above on the new website. The ad describes the old experience for passengers while the ad depicts what they hope […]

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Other Recent Posts

Virgin America joins in flight innovation trend

Virgin America are the latest airline to gather innovators in flight. Following in the footsteps of Delta and British Airways, Virgin America filmed in flight en route to Fast Company’s Innovation Uncensored New York event. Influential speakers and other high-profile attendees gathered on a Virgin America flight to discuss connectivity. Is this the new trend for […]

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easyJet Hold Luggage Explained

easyJet Hold Luggage Explained

Written by on April 15, 2014 in Featured Videos with 0 Comments

easyJet hold luggage is explained in this short video from the airline. Another video from the familiar orange airline with the intention of making them seem more friendly, transparent and helpful to customers. Do you think little snippets like this help passengers make a decision or influence their perception of an airline? Do you agree […]

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Why TV advertising is less effective than video advertising for airlines

Why is video advertising more effective than TV advertising in the airline industry? Video advertising for airlines is fast becoming the way forward. Do you remember David Caroll’s video about how United Airlines broke his guitar back in 2009? That video has generated 13.8m views and taught the airline industry a valuable lesson. It seems […]

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