How did Delta manage to lose the airline world cup? We look at their big mistake in the first airline trip up during the tournament.
This week the USA beat Ghana 2-1 in the 2014 FIFA World Cup. Naturally an American airline would feel the need to congratulate the US on their win. And Delta did just that.
Except giraffe’s don’t live in Ghana and to use a picture of one to represent Ghana could be classified as ‘racist and ignorant’. But of course Twitter knows that already and did not hesitate to tell Delta.
Of course all evidence has now been removed from Delta’s Twitter account. All that’s now left is a sorry with some unforgiving replies.
What do you think? The most appropriate reply was something along the lines of, “You can’t delete on the internet.” Time to invest some more money into social media recruitment Delta?